PRIVACY POLICY

The present privacy policy was last updated on 19 August 2021.

Protecting your privacy and personal data is important to us at Simpel S.A.. Everything we do, including the provision of this website, we do in accordance and compliance with all relevant legal requirements, and within the scope of the General Data Protection Regulation (hereinafter „GDPR“) and relevant national data protection laws.

Data Controller & Processor

Simpel S.A.
33, boulevard Prince Henri
L-1724 Luxembourg

Board of Directors: Thomas Niss (Chairman), Nikolaus Bubna-Litic, Günther Ritzinger You can contact us at info@simpel.lu

Providing this website, we collect data, among them personal data, from its users. In this privacy policy, we inform you, as users, on how we collected, evaluated, and use these collected data.

Data Collection

While using this website, data are collected for analytical purposes with the aim of optimizing functionalities and improving user experience and to avoid or eliminate operational errors as well as for targeted communication with users and for retargeting purposes. This is basically done on an anonymous basis. Nevertheless, the possibility of individual personal reference cannot be completely ruled out. In addition to the IP address, information on the operating system, browser, device name and version, CPU version, names of the files accessed, the date and time of access, the amount of data consumed and URL references, any error messages and information on the causes of errors (e.g. battery status of the device in the event of an unintentional service interruption; available amount of RAM, etc.) can be collected, saved and evaluated as part of the use of this website. The collection and processing of this data is necessary to provide all services and functionalities of this website and to always maintain IT security.

Data Processing & Transfer

Simpel S.A. will process and transfer data only within the scope of the General Data Protection Regulation (hereinafter „GDPR“) and relevant national data protection laws. Data collected from users of this website will be encrypted and anonymized to the extent possible in accordance with currently technical standards, stored only until herewith stated purposes are accomplished and will thereafter be deleted unless required to store for longer durations by law.

Simpel S.A. will use storage facilities in Luxembourg or the EU and will transfer date to third parties only to the extend need to perform specific tasks and no other customary process is appropriate to complete these tasks. Such third parties may host servers in the USA. In such case Simpel will undertake reasonable measures to ensure that such third parties implement the GDPR standards within the framework of the Privacy Shield Frameworks EU-USA. 

In general, Simpel S.A. commits to use appropriate technical and procedural measures, considering costs and currently technical standards, to ensure a state-of-the-art protection of personal data. 

Simpel S.A. will never sell personal data to third parties.

Data processing resulting from the use of cookies, analytical tools and social plug-ins will follow the rules as described below:

Use of cookies

We use cookies according to this Privacy Policy and our Cookie Policy.
Basic information on how to manage cookies for your internet browser can be found here:
Google Chrome Browser: https://support.google.com/chrome/answer/95647

Microsoft Internet Explorer: https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d

Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

Use of Google Analytics

Simpel S.A. may use Google Analytics, a web analysis service from Google Inc. (“Google”). The information generated by cookies is transmitted to a Google server and stored there. Google uses this information to evaluate the use of this website for Simpel S.A., to compile reports on website activity and to provide other services related to the use of this website for Simpel S.A.. Users can deactivate these cookies in the user settings of the web browser.
By using the website, the user declares his consent to the collection, storage, transfer and processing of his user data using Google Analytics and the transfer of this data to other contractual and business partners to the extent described. The information collected in this way will not be linked to personal information available to Simpel S.A. due to its investment services provided.
In this context, user data can also be transmitted to servers in the USA. Further information on Google Analytics can be found at www.google.com/analytics/.
The current version of Google’s data protection provisions can be found at https://policies.google.com.

Use of Google AdSense

If Google AdSense, a web advertising service from Google, places advertising (text ads, banners etc.) on this website, the browser may save a cookie sent by Google or a third party. The information stored in the cookie can be recorded, collected, and evaluated by Google or third parties. In addition, Google AdSense also uses web beacons (small invisible graphics) to collect information, which can be used to record, collect, and evaluate simple actions such as visitor traffic on the website. The information generated by the cookie and / or web beacon about the use of the website is transmitted to and stored by Google on servers in the USA. Google uses the information obtained in this way to evaluate usage behavior regarding the AdSense ads. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Google does not associate the user’s IP address with other data stored by Google. The storage of cookies on the user’s hard drive and the display of web beacons can be prevented by selecting „do not accept cookies“ in their browser settings.
In addition to Google Inc., CTG can also pass this data on to cooperating contractual and business partners (e.g. IT service providers, advertising & media agencies, etc.). In such a case, the data will always be passed on anonymously and only to the minimum required extent.
By using this website, the customer declares his consent to the collection, storage and processing of his user data using Google AdSense and the transfer of this data to other contractual and business partners to the extent described. The information collected in this way will not be linked to personal information available to Simpel S.A. due to its investment services provided.
In this context, user data can also be transmitted to servers in the USA. Further information on Google AdSense can be found at www.google.com/adsense.
The current version of Google’s data protection provisions can be found at https://policies.google.com.

Use of Google Ads

Simpel S.A. may use Google Ads, an advertising program from Google Inc. The information generated by cookies is transmitted to a Google server and stored there. Simpel S.A. uses this information for conversion tracking and retargeting purposes. This means that Google creates statistics on an anonymous basis, which, for example, document the click on an advertisement and the associated redirection to the website. The cookies set for these purposes and the statistics derived from them generally do not collect any personal information. The user can deactivate cookies in the user settings of the user’s web browser.
By using this website, the user declares his consent to the collection, storage, transfer, and processing of his user data using Google Ads and the transfer of this data to other contractual and business partners to the extent described. The information collected in this way will not be linked to personal information available to Simpel S.A. due to its investment services provided.
In this context, user data can also be transmitted to servers in the USA. Further information on Google Ads can be found at https://ads.google.com
The current version of Google`s data protection provisions can be found at https://policies.google.com.

Profiling

Simpel S.A. will not use user data for profiling purposes.

Information & Rectification and Objection

Users have the right to obtain confirmation as to whether personal data concerning him are being processed, and, where that is the case, access to the personal data and the following according to Art 15 GDPR.

Users have the right to obtain without undue delay the rectification of inaccurate personal data concerning him. Considering the purposes of the processing, the user has the right to have incomplete personal data completed, including by means of providing a supplementary statement.
Users have the right to object, on grounds relating to his situation, at any time to processing of personal data concerning him which is based on point (e) or (f) of Article 6(1) of the GDPR, including profiling based on those provisions.

Complaints

In case you have questions or want to file complaints with respect to the use of personal data by Simpel S.A., you can reach out to us using info@simpel.lu.

Furthermore, you can file a complaint to the relevant supervisory authority of you respective EU Member State. The data protection commission for the Grand-Duchy of Luxembourg can be reached as follows: National Commission for Data Protection
Grand-Dutchy of Luxembourg
15, Boulevard du Jazz
L-4370 Belvaux
T: +352.261060-1